Expertise 02 · Microsoft 365 and IT services
A well-structured Microsoft 365 environment for your teams.
Email, collaboration, identity and access: we help you choose, deploy and administer Microsoft 365, then support your users over time, within the agreed scope.
Area 02
- Assessment and licensing
- Deployment and migration
- Identity and access
- Administration and support
Main interfaces
IT and cybersecurity · ELV systems
Challenges
Useful tools, provided they are organised and understood.
Tools your teams actually adopt
Email, document sharing and meetings only deliver their benefits when they are organised and understood. Deployment comes with simple rules and user onboarding.
Controlled access and licences
Accounts, rights, devices and licences evolve with the organisation. Structured administration prevents forgotten access and unsuitable licences.
A migration without losing your bearings
Moving from another email system or a file server needs preparation: inventory, schedule, user communication and checks after cutover.
Scope
From needs assessment to user support.
We work on new deployments, migrations or the takeover of an existing environment.
Assessment and licensing
- Analysis of needs and working practices
- Choice of Microsoft 365 plans and licences
- Supply of licences, under the agreed terms
Deployment and migration
- Configuration of the environment and email domains
- Migration of mailboxes and files
- Organisation of collaboration spaces (Teams, SharePoint, OneDrive)
Identity and access
- Accounts, groups and rights
- Multi-factor authentication and access rules, depending on licences and scope
- User devices, within the agreed scope
Administration and support
- Day-to-day administration of the environment
- User support, under contract
- Changes and documentation updates
Scope conditions
- Available features depend on the licences purchased.
- Support terms (hours, channels, volume) are defined in each contract.
Interfaces
The work environment also depends on the network and devices.
IT infrastructure and cybersecurity
Bandwidth, Wi-Fi, filtering and workstations: the user experience of Microsoft 365 depends on the infrastructure.
ELV and security systems
Company telephony and meeting rooms: alignment with video-conferencing needs, depending on the systems in place.
How we work
A step-by-step deployment, verified at each cutover.
Understand your organisation
Users, sites, current tools, security constraints and priorities.
Define the target environment
Licences, organisation of spaces, access rules and migration plan.
Deploy and migrate
Configuration, phased migration and checks after each cutover.
Support users
Onboarding, guides and answers to the first questions.
Administer and evolve
Administration and support under the agreed contract.
Deliverables
Example deliverables
Deliverables are defined in each proposal, according to the assignment.
- Deployment or migration plan
- Access and sharing rules
- Administration documentation
- User onboarding guides
Sectors
For office teams, whatever the sector.
Offices and showrooms
Collaboration between head office, branches and showrooms; staff arrivals and departures.
View sector : Offices and showroomsHospitality
Tools for the property’s administrative and management teams.
View sector : HospitalityHealthcare
Office and collaboration tools for administrative departments, separate from clinical software.
View sector : HealthcareIndustrial and technical sites
Email and document sharing between site and office teams.
View sector : Industrial and technical sites
Frequently asked questions
Microsoft 365: your questions.
Can you migrate our current email system to Microsoft 365?
Yes, after an inventory of mailboxes, volumes and constraints. The migration is planned to minimise disruption for users and followed by a check after cutover.
Do you supply licences?
We can help you choose and supply the licences suited to your needs, under the terms specified in our proposal.
Do you provide support after deployment?
Support can be included in the contract: user support, day-to-day administration and changes. Its content and hours are defined with you.
Do we need to change our network to use Microsoft 365?
Not necessarily. We check bandwidth, Wi-Fi and filtering to identify what could limit the use of the services, then propose adjustments if needed.
First conversation
Let’s talk about your work environment.
Describe your organisation and your project: we will prepare a suitable first conversation.
- Number of users and sites
- Current email and tools
- Planned project: deployment, migration or takeover
- Target date