Hello. I can point you to our areas of expertise and prepare your request for an advisor. What would you like to do?
Prepare a new project Qualify your needs and prepare a contact or quote request. Technical assistance Validated information, frequently asked questions and preparation of a support request.
What is your sector?
Hospitality Healthcare Industrial and technical sites Offices and showrooms Other
What kind of project is it?
New build Refurbishment or extension Modernisation of an operating site Study or audit Maintenance or support
Which system does your project involve?
Several choices possible.
Networks, Wi-Fi, IT security Microsoft 365, IT services Electrical power Security, communications, fire Hospitality technology BMS, GRMS, supervision Several systems
Continue
What stage are you at?
Early thinking or study Tender in progress Works coming up Operating site to modernise
Describe your need in a few words (optional). Your request in preparation
Here is what I will pass on to the advisor. You can complete the message before sending it.
Technical assistance
I only answer from validated information. For equipment installed by ICT VALUE, a support request is forwarded to our team.
Frequently asked questions
Can you work on a specific need? Yes. An assignment can cover a study, a Wi-Fi network, an ELV installation, a Microsoft 365 environment or several systems. We define the scope and the interfaces to consider together.
Do you support renovations and occupied sites? We study renovation and modernisation projects taking the existing installations into account. On an occupied site, phasing and working constraints must be agreed with your teams before work starts.
Do you work with engineering consultants and operators? Yes. Coordination with project owners, engineering consultants, architects and operating teams is part of our approach. Roles and deliverables are specified for each assignment.
How do I start a conversation? Tell us the type of building, its location, the project phase and your main need. This information will help us prepare a first conversation and identify the useful technical details.
Can you take over an existing network? Yes. We start with a survey: equipment, cabling, configuration and identified weaknesses. Our recommendations distinguish what can be kept from what needs to change.
Can you migrate our current email system to Microsoft 365? Yes, after an inventory of mailboxes, volumes and constraints. The migration is planned to minimise disruption for users and followed by a check after cutover.
I cannot answer this question with the information I have. An advisor will be able to.
Prepare a support request
To handle your request, an advisor will need the following:
Property and site concerned System concerned and symptom observed Since when, and impact on operations Person to call back and hours Email ICT VALUE Advanced support (access to technical files, intervention tracking) will require customer identification. It is not available in this preview.
